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Image Licensing on Websites: Don’t Let Fear Tactics Fool You

Got a demand email for image licenses?

Firstly I want to say this is not Legal Advice but just my take on the whole scare tactic that is image licensing…

If you run a website, chances are you’ve used stock photography at some point — through platforms like Adobe Stock, Envato Elements, or similar services.

And if you’ve been in business long enough, you may also have received one of those intimidating emails claiming you’ve committed “copyright infringement” and demanding payment.

Lately, we’ve seen companies like Rights Defend (based overseas) contacting Australian businesses with aggressive notices — even when the images were properly licensed.

Let’s clear something up.

In many cases, these messages rely far more on fear than facts.

As a creative studio manager with over 30 years in media and communications, I’ve seen this pattern again and again. These companies often scrape websites looking for images, send mass notices, and hope smaller businesses panic and pay without checking their licenses first.

It’s a numbers game.

Not a legal strategy.

First: Licensing ≠ Infringement

When you use stock photography correctly, you’re not “stealing” anything.

You’re licensing usage rights.
There’s a big difference.
Stock platforms like:

  • Adobe Stock
  • Envato Elements
  • Shutterstock
  • iStock

sell legal usage licenses. If you downloaded the image through your account and complied with the license terms, you are allowed to use it.

Throwing around the word “copyright infringement” in these situations is often misleading language designed to scare people.

If you have a valid license, you’re not infringing — you’re authorised.

Second: Many Notices Are Just Pressure Tactics

Companies like Rights Defend are not law firms.

They typically:

  • Send templated notices
  • Demand settlements
  • Use urgent or threatening wording
  • Hope you react emotionally instead of checking your records

They rarely do proper background checks before contacting businesses.

We’ve personally received notices for images that were fully licensed under Adobe Teams Business accounts — and could easily prove it.

Once documentation was provided, the claims disappeared.
That tells you something.
Legitimate legal disputes don’t vanish when you ask for proof.

Third: What Actually Matters

Here’s the practical reality for Australian businesses:

If you have a license

You’re fine.
Keep your receipts and download confirmations. Respond calmly or ignore obvious scare tactics.

If you’re unsure

Check your stock account history. Most platforms keep records of every download.

If you genuinely used an unlicensed image

Remove it immediately or purchase the correct license. That usually resolves the issue quickly.

If someone were seriously pursuing legal action

You wouldn’t get a random overseas email demanding payment.
You’d receive formal legal correspondence from an attorney or court.

There’s a big difference between a legal notice and a speculative demand letter.

Why Smaller Businesses Get Targeted

Let’s be honest.

Large companies have legal teams.

Freelancers and small businesses often don’t.

So some enforcement companies aim where they think people will panic first.

It’s easier to scare someone into paying a few hundred dollars than fight a real legal case.

That’s not protection of artists — that’s opportunism.

If you have engaged a website designer to complete your project they go back to them and ask them for the licensing proof. Always ask the question at the start of your project to make sure they use licensed images.

Our Professional Advice

If you use stock images:

✔ Use reputable libraries
✔ Keep licenses and download records
✔ Follow usage terms
✔ Don’t panic when you get a scary email

Documentation beats intimidation every time.

Use of license images

The Bottom Line

If you’ve legitimately licensed your images, you have nothing to fear.

These notices are often designed to pressure you, not protect creators.

Stay calm. Check your license. Make decisions based on facts — not fear.

Because confident businesses don’t pay speculative threats.

My developer bought the images for my website — am I covered?

Usually, yes — but you should confirm the license is in your name or covers client use.

If your developer or agency purchased images through reputable stock libraries like Adobe Stock or Envato Elements as part of your project, you’re typically covered as long as the license allows commercial client work (which most professional plans do).

However, there’s one important detail many businesses miss:

The license must legally extend to you

Some licenses are:

  • tied to the developer’s account only
  • project-based
  • or non-transferable

So if the developer disappears or cancels their subscription, you may struggle to prove usage rights later.

Not ideal if someone ever questions it.  

What you should ask for?

To protect yourself, simply request:

✔ Proof of purchase or download record
✔ The stock platform used (Adobe, Envato, etc.)
✔ Confirmation the license covers commercial client websites
✔ A copy of the license terms or invoice

Professional studios should provide this without hesitation.

It’s standard practice — not an awkward ask.

Will my developer charge me separately for image licenses?

Usually, yes — either directly or built into the project cost.

Stock images aren’t free for commercial use. If your developer sourced photos legally through platforms like Adobe Stock or Envato Elements, those licenses are paid for somewhere in the project.

How that appears depends on the studio.

Some developers:

  • list licenses as separate line items on your invoice
  • bundle the costs into the overall website package
  • or cover them under their subscription and allocate the expense into your quote


All of these approaches are normal.

What about license records?

If you want extra peace of mind (which we recommend), ask for a record of every licensed asset used on your site.

This might include:

  • the image source (Adobe, Envato, etc.)
  • download or purchase confirmation
  • license terms
  • file names that match your website images

Be aware: compiling this documentation can take time, especially if dozens of images are involved.

Because of that, some developers may:

  • charge a small admin fee, or
  • include the cost in their original quote

That’s reasonable — it’s simply covering the time required to gather and supply proper records.

Image of child _Amy Primarano_shoot 13May2014 Licensed Images

What if I can’t find the license?

Don’t panic — start by retracing where the image came from.

Most legitimate stock platforms keep a download history inside your account. Check:

  • Adobe Stock
  • Envato Elements
  • Shutterstock
  • iStock
  • your developer or designer’s account records

If a developer sourced the images, ask them for the license confirmation or purchase history. They should be able to provide this quickly.

If you genuinely can’t verify the source, the safest option is simple:

  • replace the image, or
  • purchase a new licensed version

Stock images are inexpensive compared to the stress of a potential claim.

When in doubt, swap it out.

Are free images safe to use?

Sometimes — but you need to be careful.

Not all “free” images are equal.

Reputable free libraries (with clear commercial licenses) can be fine, such as:

  • Unsplash
  • Pexels
  • Pixabay

However, risks arise when:

  • images are copied from Google
  • the source is unclear
  • licensing terms are vague or missing
  • the photographer didn’t actually have rights to upload the image

“Found online” does not mean “free to use.”

If the image is important to your brand or used commercially, paid stock is usually the safer, more professional option because licensing is clear and documented.

Free can work — but licensed is safer.

What happens if I ignore a notice?

It depends on whether the claim is legitimate.

Many overseas enforcement companies send bulk, automated notices hoping for quick settlements. If they don’t get a response, they often move on.

However, you should never ignore something without checking first.

Here’s the smart approach:

  1. Verify the image source

  2. Confirm whether you have a license

  3. Keep documentation

  4. Remove or license the image if needed

If you’re properly licensed, you may choose not to engage or simply reply with proof.

If you’re not licensed, fix the issue promptly.

Real legal action doesn’t start with scary emails — it involves formal legal correspondence.

So investigate first, don’t react emotionally.

Do overseas companies have legal authority in Australia?

Generally, no — not directly.

A company based overseas can’t simply demand money or enforce penalties against an Australian business on its own.

They would need to:

  • prove ownership or representation rights
  • engage Australian legal counsel
  • pursue action through Australian courts

That’s expensive and uncommon for small stock image disputes.

Which is why many of these companies rely on pressure emails instead of formal legal processes.

They can send notices.

They can request payment.

But they don’t automatically have legal enforcement power here.

If a matter were serious, you’d hear from an Australian lawyer or receive proper legal documentation — not just an overseas demand letter.